After the registration closing date, once you have registered for a Cambridge English exam no refund or rescheduling is possible.
We are able to refund your examination fee for medical reasons only.
If this is the case, you must provide a medical certificate to support your request. You need to complete a refund form and you must submit it with the supporting documents to the British Council within 5 days after the test date. You will receive a refund less 400 MAD (admin fee).
All approved requests for refund are processed after the examination session.
No refund will be issued if you cannot attend due to a timetable clash with a local or other examination (e.g. Baccalauréat, etc.).
Fees cannot be transferred to a later exam period or from one level of examination to another.
Refunds are only given if you miss the entire exam (all papers).
- Candidates can request to change the exam date 2 weeks before the registration closing date.
- The date and the venue (examination centre) of the written, listening and speaking parts of the examination cannot be changed.